Privacy Policy

1. Introduction

SocialRyder ("we", "our", "us") operates the SocialRyder web application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect the following types of information:

• Account Information: Email address and encrypted password when you create an account.
• Project Data: URLs you submit, downloaded images, and generated video files associated with your projects.
• Usage Data: Log data including IP address, browser type, pages visited, and timestamps.
• Storage Data: Images and videos are stored on secure cloud infrastructure (AWS S3) linked to your account.

3. How We Use Your Information

• To provide and maintain the service, including downloading images and generating videos.
• To manage your account and authenticate access.
• To send password reset emails when requested.
• To improve our service and user experience.
• To communicate with you regarding support inquiries.

4. Data Storage & Security

Your data is stored using Supabase (PostgreSQL) for account and project metadata, and AWS S3 for image and video files. We implement industry-standard encryption and access controls. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

We use the following third-party services:

• Supabase: Authentication and database hosting.
• AWS S3: File storage for images and videos.
• xAI (Grok Imagine): AI video generation from images. Images are sent to xAI's API for processing.

6. Data Retention

We retain your account data and project files for as long as your account is active. You may request deletion of your account and all associated data at any time by contacting support.

7. Your Rights

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data and account.
• Withdraw consent for data processing at any time.

8. Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.

9. Children's Privacy

Our service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us via WhatsApp at +91 7996673991.